Do you offer free shipping worldwide?
Yes, we offer free shipping worldwide regardless of the order amount.
How long will it take for my order to arrive?
It depends from how remote is your area. Usually the estimated time of arrival is as follow:
- USA: 5-20 days
- Europe: 5-15 days
- Rest of the world: 7-30 days
How can I track my order?
To track your package enter the tracking number sent to you by email on our tracking page or visit the ELTA Hellenic Post Office website.
- INRmaster Package Tracking: https://inrmaster.com/package-tracking/
- ELTA Hellenic Post Office: https://www.elta.gr/en/track
Tracking Number has 13 characters, (the first two are Latin letters followed by nine numeric characters and then two Latin letters) ex. PP123456785GR.
What payment methods do you accept?
We accept online card payments. You can pay with any kind of bank card.
Can I pay in any currency?
Yes, we accept payments in any currency. Usually, the bank uses the exchange rate of the previous day. However, in some cases, an additional fee might be charged from your bank for exchanging your currency to euro.
What is the processing fee when I pay in a non-euro currency?
You have to contact your bank about this information.
Do the prices include VAT?
Yes, our prices include 6% VAT.
Why I can’t select my country at checkout?
If you can’t find your country listed at the checkout page, it means that currently we are not shipping there. However, feel free to contact us at sales@inrmaster.com to see if we can resolve your case.